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Frequently Asked Questions

What is Nelnet and how does it work?

With Nelnet, you are able to easily make online payments or set up a payment plan through your Student Center and MyInfo. You are also able to save a new payment method and add an authorized payor with their own login information. Our goal is to create a seamless payment experience and make it easier for you to manage your account.

How do I enroll with Nelnet for student refunds?

To ensure you receive your student refunds, you will need to enroll with Nelnet. Log into your Student Center at My.Maricopa.edu. In the Finance section, simply click on the Manage Refunds link and follow the prompts to select your refund method.

What happened to Nelnet Campus Commerce?

To improve the online student payment experience, the Maricopa County Community College District (MCCCD) has transitioned to a new online debit/credit card processor, Nelnet Campus Commerce as of July 1, 2019. With Nelnet, you are able to easily make online payments or set up a payment plan through your Student Center and MyInfo.

How do I get to know Nelnet as my servicer?

Get to know Nelnet as your new servicer by registering for an online account, watching our website tour video below, and visiting our info page for transfer borrowers. We're here to process your loan payments and help you find lower monthly payment options if you need them.

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